Returns

Items can be returned for any reason within 60 days for your choice of a replacement size or a full refund. We normally process a returned item, by giving a refund or sending a replacment, within 7 days of receiving it back. Very occasionally items are lost in the post, again we will arrange for a suitable replacement to be sent but first ask you wait two weeks from the date of payment to be certain the original pair was in fact lost.

Our 60 day return policy offered does not affect the statutory right to cancel orders placed.
 

Products that are returned should be sent back to:-

FYFO
Unit 164
Hellesdon Park Ind Est
Norwich
Norfolk
NR6 5DR
United Kingdom

 

Please fill out the below forms when returning an item and enclose this with your package:

Refund Size for exchange Customer postcode
     

 

Item doesn't fit/doesn't suit me Wrong item was sent Item faulty/poor quality Item not as described
       

 

*Items must be returned in the condition they were received. When returning an item we would appreciate it if tags are not removed from the item and the box is not taped up. Thank you.*